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About FKA

The Experts in Knowledge Transfer
and Workplace Performance

A global leader in train-the-trainer and instructional design programs for over 60 years.

60+
Years of Excellence
600K+
Professionals Trained
2,500+
Programs Designed
#1
Train-the-Trainer in North America
President's Message

Welcome to FKA

As President of Friesen, Kaye and Associates (FKA), it is my pleasure to welcome you. For 60 years, we have been a thought leader in the field of workplace learning and performance. During that time, we have earned the reputation as the #1 Train-the-Trainer organization in North America and beyond.

Our mission is to help organizations strengthen the performance of people by providing high impact learning and performance solutions specifically designed to meet business needs.

We achieve this in two significant ways, which reinforces and sets us apart as the experts in knowledge transfer and workplace performance:

The first is our ability to enhance the capabilities of our client's internal resources through a full curriculum of programs and workshops. The second differentiator is to supplement our client's capacity to analyze needs, develop and deliver customized learning programs, and to evaluate and assess learning initiatives, through collaboration as a trusted partner.

Whether your business is banking or high-tech, healthcare, pharmaceutical or transportation, manufacturing or service — FKA has the expertise to meet your needs.

Michael Nolan
President, Friesen, Kaye and Associates
Michael Nolan
Michael Nolan
President
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Our Mission

Strengthening the performance of people

Friesen, Kaye and Associates helps organizations strengthen the performance of people by providing high impact learning and performance solutions specifically designed to meet business needs.

Our Core Values

What drives everything we do

Passion

We have a passion for learning that drives our commitment to energize, engage and inspire great design and delivery.

Customer Commitment

We are committed to the highest standard of customer service and we strive to consistently meet and exceed client expectations.

Collaboration

We leverage the collective genius of our clients, associates, and partners to ensure mutually agreed upon outcomes and results.

Integrity

We are honest, open, ethical and genuine which makes us a trusting partner.

Sustainability

We optimize knowledge transfer through our expertise, resulting in greater client workplace performance.

Quality

We deliver our very best, holding ourselves accountable for the highest quality products and services.

Why FKA

An experienced and recognized leader

Experienced and recognized leader in workplace learning and performance for 60 years
Unique, robust and patented Instructional Systems Design Methodology
Collaborated in the design and development of over 2,500 programs
Trained and certified over 600,000 professionals
Award-winning organization with a global presence
Versatile — designed and delivered learning in every industry
Innovative — first to market with MCT and CTT+ certification programs
Client-centric — we listen to our clients and build what they need
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FKA Methodology

FKA's state-of-the-art Instructional Systems Design (ISD) methodology is the cornerstone of all our products and services. This dynamic instructional design methodology is based on thousands of projects completed with customers like you.

Not a static methodology — it is continuously refined to reflect the latest in the learning and performance improvement industry.

View Methodology Overview →
Client Testimonials

What our clients say

★★★★★
"Virtual training in our team has blossomed thanks to the techniques and best practices from your training."
N
Nadime
Siemens Healthineers
★★★★★
"5 Stars! This was the best course I have taken in years! It matched the actual business need that I have!"
B
Brad
IBM
★★★★★
"FKA provided one of the most complete training experiences that I have had in a long time, from pre-material to post information."
K
Kim
Air Canada Jazz
★★★★★
"Fabulous. Best workshop I've ever attended."
H
Heather
US Dept. of Commerce, NOAA
★★★★★
"Outstanding. Everyone in my training dept has nothing but great things to say. I feel better equipped to do my job."
M
Mark
CIGNA
★★★★★
"I WAS WOWED!"
M
Mary
Scotiabank
Free Download

Guide to our Programs and Services

Thank you for your interest in our Guide to Programs and Services. Please complete the form and you'll be taken to the download page where you can view the Guide.

FKA Guide to Programs and Services

Ready to work with FKA?

Contact us to discuss your learning and performance needs, or explore our full program curriculum.

Contact Us → View Programs
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